For technical and billing inquiries, please email paolapilates@streaming-subscription.com

For all other inquiries please email: info@paolapilates.com

Unlimited access to a library of pre-recorded video Pilates classes awaits you. Each workout is guided by Paola, who will provide clear instructions on proper breathing and correct form while creating a strong mind-body connection.

The platform is accessible on desktop and mobile. We have also launched a mobile app, allowing you to enjoy your practice anytime and anywhere you prefer. Even offline. 

You will also have access to the Weekly Program, a selection of seven workout videos handpicked by Paola. These classes are curated to ensure you have a balanced and fulfilling week.

Feel free to use it as a guide or add your own favourite workouts.

Every Monday, a new class will be added to the library.

A Prenatal Program is available for members experiencing pregnancy. Curated to give you the support you need to stay active during pregnancy and enjoy the wonderful benefits of strength and mobility in a way that feels safe, gentle, and effective.

The Library contains a diverse range of Pilates and Stretching & Mobility classes.

The Pilates workouts are categorised into different levels of intensity:

The gentle classes are designed to help you become more connected and aware of your body and muscles.

The satisfying classes help you progress in your practice and give you a satisfying feeling afterwards. The challenging classes challenge you to explore your flexibility & mobility and take your practice to the next level.

You can select classes by the duration of time: all workouts range from 10 to 60 minutes so you can always find a session that suits your schedule.

Or you can filter workouts by body part focus. This way, you can create your own playlist of favourite workouts. Don't forget that every Monday a new class will be ready for you to try out.

If you're looking for some guidance, have a look at the Weekly Program.

The weekly Program is a selection of classes curated to help you create a well-rounded and balanced weekly exercise routine. You can simply follow the suggested order of the classes or add your own favourites.

All classes are available in English and Italian. Make sure you select the correct language when choosing your workout.

If this is your first experience with Paola Pilates, you can try the platform for free for 7 days!

If you decide that it is not right for you at this time, you can cancel the subscription before the free trial ends without being charged.
Otherwise you will be charged at the end of the free trial for the subscription plan you selected when you signed up, either monthly or annual. After the free trial payments are non-refundable.

You can choose between a monthly and an annual subscription.

The monthly fee is €29,99 while the annual fee is €14,99/month with a one-time payment of €179,99.

The renewal of your subscription is automatic and you can cancel it at any time.

Both subscriptions include a 7-day free trial!

As of now, you can only purchase your membership with a valid credit or debit card.

If you subscribed via the website:
You can cancel your subscription at any time through your personal Dashboard.

1. Log in to your account on Paola Pilates.

2. Go to your Dashboard and select Purchases.

3. Click on Manage under your subscription plan.

4. Select End Membership. Your subscription will remain active until the end of your current billing period and will not renew.

If you subscribed via the app:

1. Open the app and go to Profile.

2. Scroll down and select Manage My Subscription.

3. You’ll be asked how you signed up for your membership:

   • If you signed up via the App, you will be redirected to your App Store to cancel your subscription.

   • If you signed up via the Website, select that option and follow the steps outlined above.

If you have any questions or need assistance, feel free to contact us at info@paolapilates.com —we’re here to help!

If you need to update your password, billing information or contact method, you can do so through your account’s Dashboard, making sure you select the correct option.

Reset Password:

On the Sign In page, click Forgot Password?, enter the email associated with your
account, and click Send Instructions. The instruction email will arrive in your inbox
shortly. In the instruction email, click Reset Password and you will be directed to select a
new password before being redirected to the catalog page.

Change Password

Once signed into your account, you can change your password by clicking Profile at the
top right. Select Dashboard. Under Private Info, click on Change Password. Enter your
current password, then your new password. Click Save Changes.

We offer a 7-day free trial so you can try our service before being charged. When your free trial begins, you'll receive a confirmation email with the trial's end date and instructions on how to cancel if you don't wish to continue.

Three days before your trial ends, we'll send a reminder email about the upcoming charge. Please ensure your email address is correct when creating your Paola Pilates account so you receive these important notifications. If you don't receive them, contact our support team right away to check and correct your email address.

Once the free trial ends and your subscription is charged, we unfortunately cannot offer a refund unless the charge was due to an error on our side, such as a website bug. Thank you for understanding!

The Paola Pilates app is the newest feature available for Paola Pilates members. In the app you can find all classes, allowing you to work out anywhere, anytime, even without an internet connection. The app features user-friendly navigation, making it simple to find and save your favourite workouts. Follow along with the Weekly Program or schedule your own workouts for the coming weeks. Both English and Italian classes are available in the app. We believe the app is a great addition to help you achieve your Pilates goals. 

The app allows you to easily access all the classes wherever you are. Search for Paola Pilates in your app store and download the app. Already a member? Log in with your current credentials. If you're new to the platform, you can sign up here.

You can enjoy the Paola Pilates classes on the web browser platform, or on the app. No matter how you choose to access Paola Pilates, you can use the same login credentials and you'll see all the classes and programs available. However, there are some key differences between the web browser and mobile app experiences, outlined below:

• Video downloads are exclusive to the mobile app.

  
  

• Custom calendar and class scheduling are only available via the mobile app.

  
  

• Creating personalized playlists is only available via the mobile app.

  
  

• Offline access to downloaded content is available solely through the mobile app.

No, you'll find the same content on the app as on the website. The app simply helps you work out wherever you are, even without internet. You'll have all the classes at your fingertips no matter what! Download the app for a more convenient and flexible Pilates experience.

Anyone who has a Paola Pilates account can log in to the app. If you don't have a subscription yet, you can start a free trial now. As soon as you receive confirmation, you can download the app in your app store and use your credentials to log in.

Video downloads are available only through the Paola Pilates app. You can do so by clicking the Download button beneath the video. To watch the video go to My Playlists and click Downloads. 
Unfortunately, video downloads are not available via web browser. 

The best way to ensure this is to create your account via the website. This way your subscription costs directly contribute to Paola Pilates and the creation of more amazing content. You’ll receive your credentials per email and you can login on the website or download the app and access the classes from there.
We would discourage anyone from creating an account through the app first because that’s when your subscription costs are split with Apple or Google.
Please note that this doesn't affect how and where you use the app, only where your money is going. However you've created your account, you can always enjoy Paola Pilates on all your devices.

Absolutely! The library offers many beginner friendly classes.

All the Gentle Classes are beginner friendly and a great place to start. Feel free to modify or skip any exercise that feels to intense for you. The most important thing is to listen to your body and go at your own pace. 

Once you have learned the techniques and feel comfortable with the Gentle Classes you can slowly try out some of the Satisfying Classes and move your way up to a Challenging Class.

Paola's method focuses on mindful movement and body awareness, making it a low-impact workout, ideal for when you're just starting out and need to be gentle on your body.

Have a look at this guide full of practical information and tips before you start. The Weekly Program is perfect for anyone new to the platform. This program, curated by Paola herself, lets you explore different classes with a different focus each day.

Don't forget to save the workouts you like best so you can find them later at any time.

Find out what feels good for your body by trying out the different intensity categories (Gentle, Satisfying, and Challenging).

Feeling ready to explore some more? Try a Yogalates class or a miniball workout to discover what suits your practice.

Yes! We are happy to announce that we now offer specific Prenatal classes designed to support you throughout pregnancy and help keep you strong and healthy.

The classes are divided into three categories, all of which are suitable for every stage of pregnancy. We encourage you to choose the category and class that best match your mood, energy levels, and how you're feeling—since this can vary day by day during pregnancy.

Nurturing Strength classes are perfect for days when your energy is low or you’re experiencing pregnancy symptoms. These sessions focus on gentle toning, muscle activation, and mobility, providing a grounding and soothing experience.

Strength & Energy classes are great for days when you feel more energetic. They offer a slightly more challenging workout, with a focus on muscle engagement and gentle strength-building while remaining safe and enjoyable.

Stretch & Renew classes are ideal when you want to stretch and release tension. These sessions emphasize fluid movements, gentle stretching, breathwork, and relaxation to create space and ease in your body.

Although Pilates is considered safe during pregnancy, we always recommend consulting your doctor before starting any pregnancy workouts.

A Pilates workout starts with a mat.

If you're ready to enhance your practise, a miniball should be the next item on your list. We recommend to inflate the miniball (with a diameter of 20-26 cm and hollow inside), only by 90%, leaving it slightly loose and soft.

Rigid ankle weights are a good investment as well. They can be used around the ankles or wrists and help you engage your muscles during your practise. Find the classes designed for weights and other props in the "Miniball & Weights" collection. More video's are coming soon! 

If you're up for a challenge you could include loop bands, yoga blocks for the stretching exercises, a pillow for comfort, or a bolster as well. For more practical tips have a look at this guide. 

It’s best to use a yoga mat that offers good grip and stability.

The mat should be at least 5 mm thick or you could stack two mats on top of each other. As long as the surface is stable, flat and you have a good grip, you are ready to begin. 

Comfort is key.

Especially when using the miniball, make sure to wear stretchy pants or leggings to prevent the ball from slipping away.

We suggest you use a big screen so you can see the movements clearly but any device, even your mobile, will allow you to follow the classes.

Best results come from connecting your device to a TV via AirPlay, Chromecast, an hdmi cable or Apple TV. Make sure to watch in high definition (you can turn on this feature in the video).

A stable Internet connection and an updated browser, preferably Chrome, Firefox or Safari.

If you have issues with the playback, we suggest you change your device, perhaps from your smartphone to your laptop. You can also watch the on-demand classes on Chromecast and Airplay.

To use Paola Pilates on your smartphone or tablet without using an app, visit www.paolapilates.com via web browser. Our website is responsive, and will adapt to screen sizes on any device.